Customers demand fast phone or web responses in this ‘always-on’ era of customer service. The Acumatica Cloud ERP software empowers your customer service teams with a 360-degree view of customer data, including quotes, orders, shipments, and invoices, on a 24/7 basis. Boost resource utilization with accurate accounting for resource rates. Easily onboard resources as team members or subcontractors with employment dates and real rates so they can quickly be assigned to projects.
With robust accounting functionality, including general ledger, accounts payable, and accounts receivable, Acumatica streamlines financial operations and improves accuracy. Acumatica also provides a state-of-the-art cloud platform that can be deployed in a multitenant or single-tenant environment.
Automated bank reconciliation closes the accounting loop by automatically downloading data from your banking system to match bank deposits with their counterparts in Acumatica. This reduces month-end closing time and helps accountants focus on higher value-added activities.
Modular versatility allows businesses to tailor the platform to their specific needs, avoiding unnecessary complexity and costs associated with features they don’t use. Integrated with CRM and other business applications, Acumatica provides access to real-time insights across departments.
Choose an Acumatica consultant with industry experience and strong communication skills to ensure a smooth implementation and get the most value from your investment. Ultimately, your business must achieve the greatest return on technology investments by aligning it with your business model and objectives.
An Acumatica consultant will advise migrating data from your existing software systems to the new Acumatica platform. This step ensures the new ERP system is properly configured and customized to meet your business requirements. Manage the costs of service, construction, and manufacturing projects with an integrated suite of project accounting modules that includes quotes, budgeting, billing, time and expense recording, and reporting. Easily share project-related costs and revenues with external vendors across multiple locations and departments.
Ensure inventory synchronizes with demand through historical data and forecasting, guiding items to their location in warehouse operations and ending search hassles. Simplify product coordination by easing the customization of variations like size, color and style.
With these core capabilities, the Acumatica ERP solution delivers exceptional performance, assuring punctual delivery of your products and elevating customer satisfaction. A harmonious inventory flow makes your distribution processes operate like a finely tuned instrument.
Acumatica is a cloud-based ERP that eliminates the need for on-premises servers and expensive IT infrastructure. This allows businesses to scale their technology resources up during periods of growth and down when they are not. The software provides tools that enable businesses to streamline their processes and improve profitability. For example, project-centric companies can use the platform’s robust project accounting features to manage costs and track projects. Additionally, the platform’s mobile capabilities can streamline field service management.
Acumatica also automates credit card fee processing by combining dozens, hundreds or thousands of order payments into one deposit. It then automatically matches these deposits to corresponding orders, providing real-time, accurate inventory and cash-on-hand data. This reduces manual tedium and error, increases productivity, and frees managers to focus on other strategic initiatives. The software is also highly customizable, allowing businesses to tailor the platform to their needs further and gain a competitive advantage.
Customer Relationship Management (CRM)
The Customer Management suite enables a streamlined CRM experience to optimize client engagement activities. This includes sales, marketing, and service processes. It offers a centralized database of customer records connected to the ERP system and accessible to authorized team members via web-based tools. This allows real-time sales data to be available to all users across the enterprise.
The Acumatica solution also includes a customer portal that is available to customers and provides them with access to important information and the ability to make requests or payments. This feature helps to improve communication with your clients and promotes loyalty and a positive image of your business.
Unlike traditional ERP software solutions, which require server space and regular maintenance, Acumatica is hosted in the cloud. This saves you from costly IT equipment and allows your business to scale its computing power up or down as needed. This unique pricing model is another factor that sets Acumatica apart from other ERP systems and has caught the attention of acquirers.
Arman Ali, respects both business and technology. He enjoys writing about new business and technical developments. He has previously written content for numerous SaaS and IT organizations. He also enjoys reading about emerging technical trends and advances.